Privacy Policy

Allpanelexch is committed to protecting and respecting the privacy of all users accessing our platform. This Privacy Policy outlines the manner in which we collect, use, disclose, and protect your personal information when you engage with our website, mobile application, or any services provided by Allpanelexch.

By using our services, you acknowledge and accept the practices described in this Privacy Policy. If you do not agree to any part of this document, please refrain from using our services.

2. Information We Collect

To ensure secure and efficient service delivery, Allpanelexch may collect the following categories of personal and technical data:

2.1 Personally Identifiable Information (PII)

  • Full name

  • Contact number

  • Email address

  • Residential address

  • Date of birth

  • Government-issued identification (e.g., Aadhaar, PAN card) for KYC verification

  • Bank account or UPI details for financial transactions

2.2 Device and Usage Data

  • IP address

  • Device type and unique device identifiers

  • Operating system and browser type

  • Geolocation data (where permitted)

  • Log data, including access times and pages visited

2.3 Transaction and Activity Data

  • Account registration details

  • Deposit and withdrawal history

  • Bonus claims and wagering activity

  • Communication logs with customer support

3. Purpose of Data Collection

We collect personal and technical data to facilitate a secure, user-friendly, and legally compliant betting experience. The primary purposes include:

  • Account creation, authentication, and identity verification

  • Processing of deposits, withdrawals, and promotional credits

  • Compliance with legal and regulatory obligations (e.g., AML and KYC laws)

  • Fraud detection and prevention measures

  • Enhancing platform performance and user interface personalization

  • Sending service-related announcements and promotional offers, where consented

4. Data Sharing and Disclosure

Allpanelexch treats user data with utmost confidentiality. However, limited data sharing may occur in the following circumstances:

4.1 With Authorized Third-Party Providers

We may disclose personal information to third-party service providers (e.g., payment gateways, identity verification services, analytics partners) strictly for the execution of contracted services.

4.2 Legal and Regulatory Compliance

Your information may be shared with law enforcement, regulatory bodies, or other public authorities upon lawful request or in compliance with applicable legislation.

4.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, user data may be transferred as part of the transaction. Such transfers will adhere to applicable data protection standards.

5. Data Protection and Security

We employ industry-standard technical and organizational measures to safeguard your data against unauthorized access, alteration, or destruction. These include:

  • Secure Socket Layer (SSL) encryption

  • Firewalls and intrusion detection systems

  • Two-factor authentication (2FA) for user login

  • Regular data backup and server monitoring

  • Access control policies for internal staff

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is entirely secure. Users are advised to maintain account confidentiality and immediately report any suspicious activity.

6. Cookies and Tracking Technologies

Allpanelexch uses cookies and related tracking technologies to improve website functionality and user experience. By continuing to use our platform, you consent to the use of these technologies.

Types of Cookies Used:

  • Essential Cookies: Necessary for core functionalities such as login and session management

  • Performance Cookies: Assist in analyzing site usage and improving platform performance

  • Functionality Cookies: Remember your settings and preferences

  • Targeting Cookies: Deliver relevant marketing messages and advertisements

Users may manage cookie preferences through their browser settings. Disabling cookies may affect the availability and functionality of certain services.

7. Data Retention Policy

We retain user data only as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations. Data may be retained for the following durations:

  • Account Information: Retained for the duration of account activity and for a period thereafter as required by law

  • Transaction Data: Retained for audit and compliance purposes for a minimum statutory period

  • Support Communication Logs: Retained for quality assurance and dispute resolution

Upon expiry of the retention period, data is securely deleted or anonymized.

8. User Rights

As a data subject, you have several rights under applicable data protection laws. These include:

  • Right to Access: Request access to the personal information we hold about you

  • Right to Rectification: Request corrections to inaccurate or incomplete data

  • Right to Erasure: Request deletion of your data under certain legal conditions

  • Right to Restrict Processing: Temporarily restrict processing of your data

  • Right to Object: Object to data processing for direct marketing purposes

  • Right to Data Portability: Receive a copy of your personal data in a portable format

Requests related to user rights can be submitted to our Data Protection Officer at the contact information provided below. All verified requests will be processed within the legally mandated timeframe.

9. Minors and Eligibility

Allpanelexch does not knowingly collect personal information from individuals under the age of 18. If it is discovered that a registered user is a minor, their account will be suspended, and all associated data will be deleted in accordance with applicable laws.

10. Third-Party Websites

Our platform may contain links to third-party websites or applications. Please note that this Privacy Policy applies solely to Allpanelexch. We do not assume responsibility for the privacy practices of external websites. We advise users to review the privacy policies of such third parties before interacting with their platforms.

11. International Transfers

If you are accessing Allpanelexch from outside India, please be aware that your data may be processed and stored in jurisdictions including India, where data protection laws may differ from those in your home country. By using our services, you consent to such international data transfers.

12. Updates to this Privacy Policy

This Privacy Policy may be revised periodically to reflect changes in legal requirements, our data practices, or new features on the platform. Users will be notified of material changes via email or website notifications.

We encourage users to review this page periodically to stay informed of how we are protecting their information.

Last Updated: April 2025

13. Contact Information

For any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:

Data Protection Officer – Allpanelexch
Email: privacy@allpanelexchin.com
Customer Support: Available 24/7 via live chat